Terms of service

These terms and conditions govern your use of the website https://baywoodriver.com operated by Baywood River LLC. a company registered in The USA.

These Terms of Service ("Terms") govern your access to and use of our website and services. By using our website, you agree to follow these Terms. Please read them carefully.

1. Acceptance of Terms

By visiting or shopping on our website, you accept and agree to follow these Terms of Service, our Privacy Policy, and all applicable laws and regulations.

If you do not agree with these Terms, do not use our website.

2. Eligibility

To use our website, you must:

• Be at least 18 years old
• Have the legal authority to enter a contract
• Use the site for lawful purposes only
• Reside in the United States (if purchase restricted to U.S.)

3. Your Responsibilities

You agree to:

• Use accurate and honest information
• Not break any laws using this site
• Not try to hack, damage, or misuse the website
• Keep your login and password secure (if you create an account)

4. Product & Service Information

We try to be accurate in descriptions, pricing, and availability, but:

• We do not guarantee all information is 100% accurate
• We may change or discontinue items without notice
• We reserve the right to limit quantities or cancel orders

5. Orders & Payments

When you make a purchase:

You agree to provide valid payment info

• All prices are in U.S. dollars ($)
• We reserve the right to refuse any order
• You agree not to use stolen or unauthorized payment methods

All payments are processed securely via Visa, Mastercard, American Express, Shop Pay, Google Pay, Apple Pay, Union Pay, Discover, PayPal, Diners Club, JCB, Elo or similar providers.

6. Shipping, Delivery & Returns

See our Shipping Policy and Return & Refund Policy for details.

In summary:

Shipping is limited to the U.S. (unless stated otherwise)

We are not responsible for delays once the package leaves our facility

You must provide correct shipping information

Return eligibility and conditions vary by product

7. Cancellations & Refunds

You may cancel an order before it is shipped.

Refunds are issued based on our Refund Policy, which includes:

• Return time limits
• Product condition requirements
• Exclusions for certain items (e.g., digital, clearance)

8. Intellectual Property

All content on this site — including logos, images, text, and product designs — belongs to Baywood River Outdoor Gear or its partners.

You may not:

• Copy, modify, or resell our content
• Use our brand name or logo without permission

9. Limitation of Liability

We are not liable for:

• Any harm caused by misuse of our products
• Temporary website outages or errors
• Loss of profits or data from using our site

Use this site at your own risk.

10. Termination of Access

We may suspend or permanently block your account or access if:

• You break these Terms
• You abuse our services
• We detect fraudulent behavior

11. Governing Law

These Terms are governed by the laws of the State of Virginia 22209, United States.

Any disputes will be resolved through state or federal courts in that state.

12. Third-Party Links and Services

Our website may contain links to third-party websites or services we do not own or control (e.g., shipping trackers, payment portals, social logins).

We are not responsible for their content, privacy policies, or practices.

Use them at your own risk.

13. User Reviews, Comments, and Content

If you submit reviews, comments, or feedback:

• You grant us the right to use, display, or reproduce your content
• You agree not to post offensive, illegal, or misleading material
• We may remove or edit any content without notice
  

You are fully responsible for anything you post.

14. Subscriptions and Automatic Renewals

If your site offers subscription services (e.g., memberships or digital downloads):

Subscriptions may auto-renew unless canceled before the renewal date

You authorize recurring charges unless you cancel

You can cancel anytime via your account or by contacting us

15. Digital Product Terms

Digital items are non-refundable once delivered

You may not resell, copy, or share them

You are responsible for having compatible software/devices

16. Billing Errors or Disputes

If you believe there is a billing error:

Contact us within 7 business days (Mon-Sat) of the charge

We will investigate and resolve the issue fairly

If we find no error, the original charge stands

Chargebacks made without contacting us may result in account suspension.

17. Indemnification

You agree to defend, indemnify, and hold harmless Baywood River Outdoor Gear and its employees, affiliates, or partners from:

Any claims, losses, damages, liabilities, or legal fees

Resulting from your misuse of the website or violation of these Terms

18. Prohibited Uses

You may not use our website to:

• Commit fraud or identity theft
• Upload malicious code, viruses, or spam
• Use scraping, bots, or automated data extraction
• Promote illegal, harmful, or hateful activities
• Violate intellectual property rights

19. Force Majeure (Uncontrollable Events)

We are not liable for delays or failures caused by things beyond our control, like:

• Natural disasters
• Internet outages
• War, strikes, or lockdowns
• Supplier failures or legal restrictions

20. Taxes and Compliance

You are responsible for:

Paying any local, state, or federal sales tax (unless otherwise stated)

Understanding the laws of your state when using or purchasing from our website

We comply with U.S. sales tax collection rules in states where required.

21.  Entire Agreement

These Terms, along with our Privacy Policy and other posted policies, make up the entire agreement between you and Baywood River Outdoor Gear.

They override any prior agreements or misunderstandings.

22. Changes to These Terms

We may update these Terms from time to time. If we do:

We will update the “Effective Date”

Your continued use of the website means you agree to the new terms

23. Contact Information

If you have questions about these Terms, please contact us:

Registered Business Name: Baywood River LLC
Business Type: Limited Liability Company (LLC)
Registration Authority: Commonwealth of Virginia – State Corporation Commission
Formation Date: September 5, 2023
Phone: +1 (276) 620-4074
Email: info@baywoodriver.com
Business Hours: 8:00 AM-8:00 PM (Mon-Sat) (GMT-05:00) Eastern Standard Time (New York)

Customers can contact us through our Contact Us page. Our Dedicated Support team will respond to any queries within 24 hours.